Last Updated: April 4, 2025
Introduction
Welcome to Rosedale Education (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rosedaleedu.com (“the Site”) or use our services.
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
Personal Information You Provide to Us
We may collect personal information that you voluntarily provide when interacting with our Site, including but not limited to:
- Contact information (name, email address, phone number, mailing address)
- Account credentials (username and password)
- Educational information (academic history, qualifications, test scores)
- Payment information
- Feedback and correspondence (survey responses, customer support inquiries)
- Any other information you choose to provide
Information We Collect Automatically
When you visit our Site, we may automatically collect certain information about your device, including:
- Usage data (pages visited, time spent on the Site, referring websites)
- Device information (IP address, browser type, operating system)
- Location information
- Cookies and similar tracking technologies (see our Cookie Policy for more details)
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Site and services
- Improve, personalize, and expand our Site and services
- Understand and analyze how you use our Site
- Develop new products, services, features, and functionality
- Communicate with you about our services, updates, and other information
- Process transactions and send related information
- Send administrative information, such as updates to our terms, conditions, and policies
- Respond to comments, questions, and requests
- Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal data under the following legal bases:
- Your consent
- Performance of a contract when we provide you with services
- Compliance with a legal obligation
- Our legitimate interests, which do not override your fundamental rights and freedoms
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.
Data Sharing and Disclosure
We may share your information with:
- Service providers who assist us in operating our Site and providing our services
- Educational institutions and partners as necessary to provide our services
- Law enforcement or other authorities when required by applicable law
- Affiliated organizations with your consent
- Business partners with your consent
- Other third parties with your consent
We do not sell your personal information to third parties.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we may transfer the information to the United States or other countries for processing.
If you are in the EEA, we will ensure appropriate safeguards are in place for such transfers through standard contractual clauses or other valid transfer mechanisms.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
For All Users:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Opting out of marketing communications
Additional Rights for EEA Residents (GDPR):
- Erasure (right to be forgotten)
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the details provided in the “Contact Us” section.
Children’s Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Rosedale International Education Inc.
7030 Woodbine Avenue #800
Markham, ON, Canada L3R 6G2
Email: inquiries@rosedaleedu.com
Phone: +1-905-604-7533